Cookies Policy

What are Cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages. At
cookson-emanufacturing.com we use cookies to remember you when you return to our site.

If you don’t wish to enable cookies, you’ll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see ‘Managing cookies’ for help to turn them on should you need to.

Please note that cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you’re browsing.

We’re giving you this information as part of our initiative to comply with recent legislation, and to make sure we’re honest and clear about your privacy when using our website. We know you’d expect nothing less from us, and please be assured that we’re working on a number of other privacy and cookie-related improvements to the website.

Cookie Usage

To make full use of the personalised features on cooksongold-am.com, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don’t store sensitive information such as your name, address or payment details: they simply hold the ‘key’ that, once you’re signed in, is associated with this information. However, if you’d prefer to restrict, block or delete cookies from cookson-emanufacturing.com, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

When you visit cooksongold-am.com you may notice some cookies that aren’t related to cooksongold-am.com. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

List of Cookies

Google Analytics

• Site analytics to gather user information to improve the customer experience

YouTube

The YouTube video button allows you to share our website and other services. Users can express their interest by clicking the YouTube video button and can share content from our website to YouTube.

When do we collect your personal data?

• When you browse Cooksongold AM, visit our counters or call our contact centre and use your account to buy products and services
• When you sign up for any of our marketing communications.
• When you engage with us on social media.
• When you engage with us via any methods of advertising, for example, paid to advertise on Google.
• When you contact us by any means with queries, complaints etc.
• When you book any kind of appointment with us or book to attend an event, for example, one of our counter-demo days.
• When you choose to complete any surveys we send you.
• When you comment on or review our products and services.
• When you fill in any forms, for example, contact us forms and catalogue requests.

Strictly Necessary

These cookies are important to the underlying operation of the website, supporting important functionality such as shopping baskets and the technical operation of the website to ensure it performs how you would expect.

Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.

Social Cookies

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks.